Item received as per ordered. However negative experience on delivery team. comment on delivery dated 23.Jan.2021: We ask your delivery team to fit up outside our main door. After completed assembly then only move into our main door entrance. However the delivery team mentioned if fit outside the door then will not help move into our door entrance, where they will just leave it outside. We understand from delivery team this final decision and standard by ErgoEdge policy. Please note we not asking carry into room which we will handle by ourselves. As i have not received any further feedback/ response from ErgoEdge hence please be informed i have conveyed above experience accordingly to my company admin personnel who is sourcing to replace company's office chairs..
Delivery date was not updated to us till one day before delivery and that was when we called in to check ourselves. Very stiff and not easy to adjust the height of the chair.
My younger 10yr old boy love the setup. Happily using it since installed. Great design!
The table and chair were nicely designed and my kid loved it! The table surface is easy to wipe. The installer was very patient and made sure that all was in order. The technical support team also promptly followed up on my questions. The drawer is a little difficult to open but it could because it is new. One feedback is that the table colours are limited to blue and pink. It will be great to have a neutral colour such as wood because the table is expected to grow with the child up till 180cm. The child may not fancy such bright, kiddy colours when he/she is older. Overall, a good buy!
My daughter loved it very much! The height adjustment function really serves its intended purpose! The whole experience of receiving the item is very smooth! I am very happy and pleased with the sales team and the uncle who came to assemble the table.